![]() As big as Chase is, I was amazed at how quickly I was put through to someone. The representative I spoke to was an absolute delight and did a thorough job answering all of my questions. MY EXPERIENCE: I called Chase customer service on July 14, 2022, and was on hold for two minutes. Call 1-80 to speak with a representative.Schedule a phone call or in-person meeting with a Chase banker.The Chase app doesn’t have a built-in chat function for live support, but you can still contact customer support in one of four ways: ![]() More recently, users are upset that Chase took away the app’s dark mode function - so now the app uses light mode by default. If there’s one negative about the Chase app, it’s that it can sometimes feel cluttered with product advertisements - after all, Chase wants you to have as many accounts with them as possible. And I really like all the financial insights I can see as I scroll through my accounts. While the app used to feel clunky and dated a few years ago, the development team has made strides in modernizing and streamlining it. I’ve been using it for my credit cards for nearly a decade. Overall, the Chase app is a solid banking app with millions of users. It’s available on Android and iOS devices. With the Chase app’s “Schedule a meeting” feature, you can set up a phone call or in-person meeting with a Chase banker. But what if you want a financial health check-up or advice on your savings plan? It turns out you can do that inside the app too. Most of the time, you only call customer service if you’re having an issue with your account. Get your questions answered with a Chase banker And together, these insights go a long way in helping you better your finances. How many times you’ve checked in with Snapshot this week.The number of rewards points you’ve earned this week. ![]()
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